Main driver
Checks already completed
- Driver licence
- Complete
- Identity verification
- Complete
- Hire eligibility
- Rules matched
Driver checking software for vehicle hire. Confidence
before collection.
Spot the issues before the customer reaches the desk. FleetSuite connects driver licence checks, identity verification and your hire eligibility rules with the booking, using the checking services you enable. Reduce repeated data entry, identify missing information early and give your team a clear view of what’s cleared and what needs attention—so collections run smoothly and exceptions don’t become last-minute surprises.
Customer checks in actionCatch the missing detail.
Catch the missing detail.
Before it costs time.
An additional driver joins a booking. Their licence details are missing. FleetSuite flags the gap, keeps the customer’s next step clear and brings the returned checks back to the same hire.
Illustrative booking C-2481 Two driversCollection Thursday, 10:00
One booking. Both drivers.
Ready for the desk?
Licence details needed
Additional driver
Added to this booking
- Driver licence
- Details needed
- Identity verification
- Complete
- Hire eligibility
- Not yet assessed
Wednesday · Before collectionThe missing detail has a next step.
The additional driver is prompted to provide licence details before arrival. The main driver’s completed checks stay in view.
Wednesday · Details returnedReceived. Ready for the checking service.
The licence details are attached to the additional driver. The connected check is in progress; hire eligibility remains unassessed.
Wednesday · Results returnedCollection day starts with the answers.
The licence check is complete and the configured hire rules match. The team can see both drivers’ check results against C-2481.
Licence. Identity. Eligibility.The right checks.
The right checks.
In the right context.
A returned document, a completed identity check and a match against your hire rules each answer a different question. Keep the results together without losing the distinction.
Catch the gap
before collection.
Collect driver information early and bring results from your enabled checking services into the booking. Make missing details and outstanding checks visible while there is time to deal with them.
Know where
the checks stand.
Keep identity verification results attached to the right customer and driver. Give the team a shared view of what is complete, what needs attention and where the result came from.
Your hire rules.
Applied to the booking.
Bring your configured eligibility requirements alongside the driver’s checks and chosen hire. Flag exceptions for the team, with the reason visible and the relevant information close to hand.
Less chasing. A better collection.Make arrival
Make arrival
feel like progress.
Give customers the chance to supply their details before they set off. Your team can spot incomplete checks, follow up on the right information and prepare around the booking.
When an additional driver is added or details change, keep that context with the hire. The next person serving the customer can pick up the same record, with the outstanding checks already clear.
Connect checks with rental agreementsCustomer and driver checksA clear result.
A clear result.
A clearer next step.
Are licence checks, identity checks and hire eligibility the same thing?
They serve different purposes. Driver licence checking concerns the licence information; identity verification concerns the customer’s identity; hire eligibility applies your configured requirements to the booking. FleetSuite keeps their individual results visible in the same record.
Can we use our own hire eligibility rules?
Yes. Bring your configured hire requirements into the checking workflow, alongside the customer, drivers and vehicle booked. Exceptions remain visible to your team with the relevant result and reason.
What happens when an additional driver is added?
The additional driver has their own check status against the same booking. Missing information and outstanding checks are identified separately, so the team can see who still needs attention without losing the main driver’s completed work.
Which licence and identity checking services are available?
Connected checks depend on the services enabled for your business and the requirements of the checking provider. FleetSuite brings their results into the workflow alongside your own hire rules. Explore the integrations and API options with our team.
Does receiving a document mean the check is complete?
Receiving information is recorded separately from a returned check result. FleetSuite shows outstanding checks and eligibility status so your team can see what still needs to happen before collection.
Can customer checks start before collection day?
Yes. Gather the information and run your enabled checks ahead of collection. Your team can follow up on missing details earlier and see the current position when the customer arrives.
Prepare for a smoother collectionKnow what needs attention.
Know what needs attention.
Before the keys change hands.
See how FleetSuite brings customer verification, driver licence checks and hire eligibility into the booking—so your team can prepare with a clearer picture.
- Individual checks for every driver
- Missing details flagged before collection
- Checking services connected to your hire rules