Record it as supplied.
Capture photographs, paint condition, mileage, fuel and cleanliness as part of the vehicle’s outgoing condition.
Pre-delivery inspection software.A complete record.
Fewer disputes.
Put the agreed condition of every vehicle on record. FleetSuite combines pre-delivery checks, photographs, paint condition, mileage, fuel, cleanliness, keys and document packs in one delivery or collection report. Capture customer acknowledgement at handover, so your team has a clear record of what was supplied and agreed—helping avoid disputes and protect the sale.
Delivery & collection reportsWhat leaves the forecourt.
What leaves the forecourt.
What’s been agreed.
Paint condition, the vehicle’s condition and everything supplied with it. One comprehensive report, acknowledged at handover and recorded to help avoid disputes.
One complete handover record.
Agreed at collection.
Agreed at collection.
Recorded for certainty.
The customer acknowledges the condition and items supplied. Photographs, inspection results and the handover details stay together in the vehicle’s record.
Clear evidence to help avoid disputes.
Delivery / collection reportCrossover S-3186
Example vehicleCustomer collectionThursday 10:00
Recorded conditionBonnet chips
Photographs attached- Mileage
- 42,180 miles
- Fuel
- ½ tank
- Cleanliness
- Clean inside & out
Keys2 keys
DocumentsDocument pack supplied
AccessoriesLocking wheel nut key
ReadinessPre-delivery checks complete
Customer acknowledgement recordedCondition and supplied items acknowledged at collection.
Report statusHandover recorded
Customer copy readyDelivery and collection report complete: condition, mileage, fuel, cleanliness, keys, documents and accessories recorded with customer acknowledgement.
Digital PDI checklists & handover evidenceThe details agreed.
The details agreed.
The evidence retained.
A comprehensive delivery report gives your customer clarity and your dealership a dependable record. Keep what was checked, supplied and acknowledged together—helping avoid disputes without adding more paperwork.
Discuss your delivery reportsKeep the handover complete.
Bring pre-delivery checks, resolved work, keys, documents and supplied accessories into the same report.
Make the agreement clear.
Record the customer’s acknowledgement alongside the condition and items supplied, with a report for both sides.
Part of your dealership platformFrom preparation
From preparation
to a proud handover.
Connect the delivery report to the preparation history, completed checks and sales documents. The handover becomes part of the vehicle’s full record.
Dealer PDI software & collection reportsThe whole handover.
The whole handover.
On record.
What can the delivery or collection report include?
Digital PDI checklists bring inspection results, condition photographs, cosmetic imperfections, mileage, fuel or charge level, cleanliness, keys, documents and supplied accessories into one delivery or collection report, with customer acknowledgement.
Can existing scuffs and paint chips be recorded?
Yes. Record and photograph paint condition as part of the condition supplied, with customer acknowledgement at handover. Keep these distinct from defects or outstanding work that needs attention before delivery.
Does the report still include readiness checks and repairs?
Yes. Pre-delivery checks and the repair history remain connected to the vehicle. Outstanding issues, rectification and rechecks sit alongside the condition and items recorded for delivery.
How does the handover record help avoid disputes?
It brings the photographs, condition, mileage, supplied items and customer acknowledgement together, giving your team clear evidence of what was handed over and agreed.
See FleetSuite for your dealershipA complete handover.
A complete handover.
A confident sale.
See how FleetSuite brings your pre-delivery checks, vehicle condition and customer acknowledgement into one comprehensive report, recorded to help avoid disputes.
- Condition, mileage, fuel and cleanliness recorded
- Keys, documents and supplied items confirmed
- Customer acknowledgement and evidence together
Tell us about your dealership. We’ll shape the conversation around your vehicles, your team and your handover process.
Explore the full dealer management platform